Salesforce Backup for Records, Metadata and Attachments
Salesforce powers your customer operations, but even the strongest platform can’t prevent accidental deletions, sync issues, or data corruption. ExchangeSavvy’s Salesforce Backup, powered by Cohesity (formerly Veritas) Alta SaaS Protection, safeguards every object, record, and file with immutable, indexed storage and rapid point-in-time recovery.
Structured Data Backup
Capture every Salesforce record, object, and metadata configuration in a fully indexed, immutable environment.
Unstructured Data Protection
Preserve all attachments, files, and documents linked to Salesforce records. Relationships remain intact for accurate restores, audits, and reporting.
Granular Restore Control
Recover exactly what you need from a single record to entire datasets with precise, version-aware recovery options at any point in time.
Closing the Gaps in Salesforce Data Protection
Salesforce offers strong platform resilience, but it doesn’t guarantee full protection against data loss, deletion, or corruption. Human error, API sync issues, or malicious edits can still compromise business-critical information from customer records to file attachments.
ExchangeSavvy closes the gap with enterprise-grade backup that’s built for real-world operations:
And because your Salesforce environment isn’t just about data, but how it’s used, our solution supports critical operational scenarios such as:
- Immutable, region-aware storage hosted on Microsoft Azure for complete data integrity.
- Full-text indexing across records, files, and metadata for instant eDiscovery.
- Granular restore options to recover exactly what’s needed whether individual records or entire data sets.
- Compliance alignment with SOC 2 Type II, HIPAA, FINRA, and GDPR frameworks for audit readiness.
And because your Salesforce environment isn’t just about data, but how it’s used, our solution supports critical operational scenarios such as:
- Data Loss Recovery: Restore deleted or corrupted records and attachments instantly, without overwriting live data.
- Sandbox Refresh and Testing: Safely restore subsets of data to test or development environments.
- Retention and Governance: Maintain long-term, immutable archives ready for compliance and legal discovery.
- Multi-Site Protection: Manage backups across all Salesforce sites from one platform with scalable, flexible storage tiers.
Purpose-Built Protection for the Salesforce Ecosystem
Comprehensive Salesforce Backup with Context Intact
Dual-Tier Protection
ExchangeSavvy captures Salesforce data in two distinct but integrated layers, structured (metadata, objects, configuration) and unstructured (attachments, files, reports)providing complete environment coverage.
Intelligent Data Mapping
Relationships between Salesforce records and their attached files are preserved end-to-end, ensuring that restores maintain business context and relational accuracy.
Advanced Search and Discovery
Use granular search filters to find records, metadata, or attachments instantly. Ideal for audit response, legal hold, or post-incident analysis.
Immutable, Indexed Storage
Backups are encrypted, deduplicated, and locked in immutable storage on Microsoft Azure providing enterprise-grade security and compliance confidence.
Why Choose This Service
Real business outcomes that drive growth and efficiency
Based on analysis of 500+ enterprise deployments
Faster mailbox access and reduced load times
Enterprise-grade encryption and audit trails
Round-the-clock system optimization
How It Works
Connect and Configure
Authenticate securely through Salesforce APIs. Define the backup policy, scope, and retention settings for both structured and unstructured data.
Capture and Index
Support for any number of AWS S3 buckets, giving you the flexibility to scale protection as your storage footprint expands.
Restore and Verify
Restore at record, object, or full-site level from any point in time. All restores are validated and non-destructive, ensuring continuity and data integrity.
Pricing and Licensing
Base - Professional
$
2,250
USD/Year ASP for
Salesforce (Structured Data)
- Up to 250 GB of storage
- Single Salesforce Instance
- Unlimited Salesforce Users
- Salesforce Metadata capture
- Automatic deduplication and compression
- Fully indexed and immutable backups
- Regional support: US, Canada, and Europe
- White-glove management included
Base - Enterprise
$
3,000
USD/Year
ASP for Salesforce (Files)
- Up to 1 TB of storage
- Unlimited Salesforce Instances
- Unlimited Salesforce Users
- Automatic deduplication and compression
- Fully indexed and immutable backups
- Regional support: US, Canada, and Europe
- White-glove management included
Add-On
$
175.00
USD/Year per 250 GB
ASP for Salesforce (Add-On Storage)
- Applies to ASP for Salesforce (Files) only
- Includes everything in the Base Plan
- Adds an additional 250 GB of storage
- Expand storage as your data grows
- Same immutability and compliance features
- Simple scaling, no hidden fees or limits
What Our Customers Say
Join thousands of satisfied customers who trust Exchange Savvy with their most critical data.
No downtime, total confidence.
We had a large number of Public Folders to move from Exchange 2010 to 2016. ExchangeSavvy let us migrate live with no downtime or disruptions. We seeded data over time and completed the project confidently. Great product and great support.
Vince
Team Lead Systems Administration at Colliers Project Leaders
Simple, reliable, and stress-free.
ExchangeSavvy’s GUI-driven migration worked seamlessly, even during our busiest period. The process was clear, reversible, and well-supported. A positive experience from start to finish.
Tyler
Monticello, The Thomas Jefferson Foundation
A superior product that saved us time.
ExchangeSavvy’s Public Folder Connector let us decommission old servers ahead of schedule. The interface was intuitive and support was top-tier. We evaluated other tools, but none matched ExchangeSavvy’s functionality and responsiveness.
Tom
Systems Administrator at a Large Financial Institution
Flawless execution and five-star support.
ExchangeSavvy’s team guided us through every step with clarity and confidence. The ability to roll back if needed, plus their responsive support, made the migration easy. We’d gladly recommend them.
Rohit
Senior Systems Engineer at Visiting Nurse Service of New York
Fast, simple, and on budget.
Microsoft’s migration process was overly complex, so we turned to ExchangeSavvy. The documentation and guidance were excellent and we finished ahead of schedule. A complicated task made easy.
Roger
Business Systems Analyst at Rodda’s
Lightweight tool, powerful results.
Our folder mapping exceeded Microsoft’s limits, but ExchangeSavvy handled it easily. It kept folders accessible, supported delta sync, and provided full control. The support was excellent and we’d recommend it anytime.
Parvinder
Technical Manager at Colt
ExchangeSavvy FAQs
Get answers to the most common questions about our data protection platform.
QIs this product related to Own's data backup product?
No, this is another supported SaaS backup option within the Cohesity Alta SaaS Protection platform at ExchangeSavvy.
QHow often should I back up my data?
Daily backups are recommended.
QHow often should I back up my data?
There are two parts to a Salesforce backup. The first is the metadata, or Salesforce database backup. The second part is the files stored in Salesforce. The Salesforce database backup is a single base price based on whether you have a single or multiple Salesforce tenants. The Salesforce file backup has a base price and can support multiple Salesforce tenants if required.
QCan Salesforce Backup & Recover protect data residing in other ecosystems?
No, our Salesforce backup service targets only Salesforce databases and files.
Secure Every Salesforce Record - Get Started
With ExchangeSavvy’s Salesforce Backup, you get complete, immutable protection for every record, attachment, and configuration – all verified, indexed, and ready when you need it.